Juventa General Trading FZCO - Legal Agreement
These Terms and Conditions ("Terms") govern the use of the Juventa General Trading FZCO website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these Terms. A terms and conditions agreement helps protect your online store from abuse, limit liabilities, safeguard intellectual property, minimize disputes and establish trust.
These Terms constitute a legally binding agreement between Juventa General Trading FZCO ("Juventa," "we," "us," or "our") and the user ("you," "customer" or "user"). The agreement covers your use of our website, mobile applications and any related services, and it applies to anyone who accesses or uses our services. Anyone using our services agrees to be bound by these Terms. If you do not agree, you must not use our services.
All content on our website—including text, graphics, logos, images, product descriptions, videos and software—is owned by Juventa or our licensors. This material is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works from any content without our prior written consent. Terms and conditions can be used to assert ownership of your content and explain how others may lawfully use it.
You agree to use our website for lawful purposes only. You must not:
A key purpose of a terms and conditions agreement is to outline rules and restrictions to prevent website abuse. If you violate these rules, we may suspend or terminate your access to our site and take any necessary legal action.
We sell original and aftermarket spare parts for cars, trucks, buses, industrial and marine applications. Product descriptions and images are intended to be accurate; however, actual product packaging and materials may differ. We reserve the right to modify or discontinue products without notice. All pricing is subject to change at our sole discretion.
By placing an order, you warrant that you are at least 18 years old (or have obtained parental consent) and are legally capable of entering into a binding contract. Prices and payment terms are displayed at checkout. Our pricing and payments clause covers the methods of payment we accept, what happens if a payment is not made, and what currency we take. We accept payment via bank transfer, major credit cards and other methods listed on our site. If a transaction fails or a payment is reversed, we may suspend or cancel your order until payment is successfully processed.
We dispatch orders to the address specified during checkout. Shipping costs and estimated delivery times are provided at checkout. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by customs procedures or carrier operations. Your terms and conditions should include a clause covering shipping and delivery and, where applicable, link to a separate shipping policy. For more information about our delivery zones, timeframes and charges, refer to our Shipping Policy.
Our Returns & Refund Policy is incorporated into these Terms by reference. Please review the policy for information on how returns and refunds are handled and the timeframe to request a return. By purchasing from us, you agree to the terms of our Returns & Refund Policy.
Products sold by Juventa are supplied with manufacturer warranties where available. We do not provide any warranties beyond those offered by the original manufacturers. It is your responsibility to ensure that the parts you purchase are suitable for your intended use and that they are installed by qualified professionals. Improper installation or misuse can result in injury or damage. Consult manufacturers' instructions and warranties for details.
To the maximum extent permitted by law, Juventa and its directors, employees and agents will not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or purchase of our products. This includes, but is not limited to, personal injury, loss of profits, computer malfunctions, and product misrepresentations. Our terms and conditions agreement helps limit liabilities associated with running an ecommerce site.
Our website may contain links to third party websites or resources. These links are provided for convenience only; we have no control over the content or services offered by third parties and are not responsible for their practices or policies. Accessing third party websites is at your own risk.
We reserve the right to suspend or terminate your account and access to our site if you violate these Terms or engage in conduct that we deem harmful to our business or other users. Account termination clauses help you respond to users who breach your rules.
These Terms and any disputes arising from them are governed by the laws of the United Arab Emirates, without regard to its conflict of law principles. Any dispute will be submitted to the exclusive jurisdiction of the courts of Dubai. In your dispute resolution clause, you should explain the process for handling disputes; options include court litigation, binding arbitration or informal negotiations. We prefer to resolve disputes amicably through good faith discussions; please contact us before initiating formal proceedings.
We may update or amend these Terms at any time. When we make changes, we will post the revised Terms on our website with a "last updated" date. Changes take effect immediately upon posting. Your continued use of the website following the update constitutes acceptance of the revised Terms.